B2C Jewels Review

• Price
• Quality
• Value
• Reputation

We’ve put together this B2C Jewels review to give you a better idea of where B2C Jewels stands among the other online diamond retailers. B2C Jewels is a New York-based company known for its large selection of loose diamonds. Does B2C Jewels manage to do enough to stand out from the crowd? Here’s what we found.

Products

If you’re in the market for loose diamonds, B2C Jewels is one of the more intriguing stores out there. It boasts one of the largest selections online, not quite at the level of Blue Nile, but impressive nonetheless. At the time of review, the number of diamonds available was at over 72,000. B2C Jewels doesn’t offer some of the exotic shapes available elsewhere, but they do have a good range of loose diamonds with respect to sizes and certification grades. They also offer a small number of very small diamonds, which are an interesting prospect for bargain hunters.

B2C Jewels also provides “design your own” services for rings, pendants, and earrings. Their selection in other areas is decent, but not far beyond the competition in any respect. Preset engagement rings and wedding rings are among the products on offer.

Search

The search facility at B2C Jewels is good, which is a necessity considering the large selection of loose diamonds to search through. As is the case at most online diamond stores, you begin by choosing a diamond shape, and from there you have the option of narrowing your search in accordance with a variety of criteria, including price and certification grades. You can also then sort your search results by any of these criteria. Results are displayed in the typical chart format, with the added possibility of adding or removing columns, which is a handy feature not available everywhere.

Inspection

Online inspection of diamonds is one area in which B2C Jewels falls behind the competition to a certain extent. Whereas some stores give you the opportunity to view actual photos of the diamonds in question from multiple angles, B2C Jewels relies mainly on sample photos, although in some cases, the actual diamond certificate can also be viewed. Apart from this, they do also provide extensive information from the certificate on the page for each individual diamond.

Service and Guarantees

Customers can contact B2C Jewels by telephone or email, and a live chat option is also available. Their policies include the usual 30 day money back guarantee for unworn items, free ring resizing within two months of purchase, and a 6 month warranty.

Shipping

For orders within the continental US, B2C Jewels provides free shipping via UPS Ground, with faster UPS services available as an upgrade, or free with more expensive offers. Customers from Alaska and Hawaii, who are often neglected by other retailers, get free USPS service.